Blackberry Enterprise Activation Not Working One User

blackberry enterprise activation not working one user

Filover with one Blackberry Enterprise Server. The BES was on version 5.0.2 working for 6 or so months with not a a power user Reset the activation code.

BlackBerry Enterprise Server BES Activation on your Choose Accounts - Account Manager and double click on the user you are activating the BlackBerry for.

BlackBerry Enterprise Server 5: Activating Devices for a user, the BlackBerry Enterprise Server is not happening. Using one of the activation.

Enterprise activation fails with one specific user

Experts Exchange Questions Blackberry enterprise activation not working The user has not received any The first task is to find out which one.

Nobody7290 11-30-2012 PM

Re: Enterprise activation fails with one specific user

 

I dont know, what you previously have done to resolve the problem

Make sure, the user has not enabled forwarding mail to another address even in copy.

First, I would check if the server and the mailbox recevies the etp.dat file. This can be easily be done by either examining the message tracking logs of the server. Or, as an alternative, shutdown the BES for a few minutes, and, try an activation. The etp.dat should then appear in the mailbox of the user.

If the etp.dat arrives in the mailbox, delete it, make a new try, but try this handheld with a different user, or, try a different blackberry with this user.

If the problem is the user even, if he never had a Blackberry enabled mailbox, try to delete the user from the BES including all exchange related data, security erase the handheld wait a little, or confirm that this really happend, and try again.

262569-enterprise-activation-fails-one-specific-user the error The Blackberry Enterprise server has not Enterprise activation fails with one.